Advisories

PUBLIC ANNOUNCEMENT (ALL DISTRIBUTION AREAS)

PUBLIC ANNOUNCEMENT
(ALL DISTRIBUTION AREAS)

Please be informed that an emergency shutdown was conducted last night due to the earthquake and the subsequent power failure that affected our operations. These unforeseen events temporarily forced us to halt water service in order to address the faults caused by the earthquake and outage.

However, we are pleased to inform you that operations have already resumed, and we are currently working on the build-up of pressure within our pipelines to fully normalize supply.

In addition, please be advised that our road-cutting and interconnection activity at Causeway Bridge, originally scheduled for completion at 12:00 midnight, was extended early this morning at around 7:50 AM due to the heavy rains experienced in the area.

As of now, water service has been restored, and pressure is in the process of stabilizing across our network.

We sincerely apologize for any inconvenience this may have caused and thank you for your patience and understanding.

Posted on: Wednesday 1st of October 2025