To our valued consumers, Please be informed that the Admin Team will be conducting an EMERGENCY LEAK REPAIR on our 6-inch distribution pipeline located near the Camayaan Bridge, Rosario, Cortes. Furthermore, the subject area will experience low to no water supply during the interruption schedule. Date: November 21, 2025 Time: 03:00PM until 07:00PM Affected Areas: Patrocinio, Rosario, Loreto, Malayo Norte, Governor Celestino Gallares Multi-Specialty Medical Center Scope of Work: Leak Repair of Damaged 6-inch HDPE Pipeline Nature of Work: EMERGENCY LEAK REPAIR We sincerely apologize for the inconvenience this will cause you. We request your patience and understanding on this matter.
Posted on: Friday 21st of November 2025
By: Richli Water Inc.
To all Public Utility Operators, the Travelling Public, and Richli Water consumers: Please be informed that Eighty8 Builders Corporation is conducting concrete restoration works on the road-cut located near the New Tagbilaran City Wharf Port, Butalid Causeway, Tagbilaran City. Traffic disruption will be experienced at the following areas during the work progress until completion of the concrete curing period. Affected Area: Butalid Bridge Causeway (Tagbilaran - Totolan) / Dauis Bridge Start Date: October 10, 2025; 07:00 PM (Friday) Completion: October 25, 2025; 05:00 AM (Saturday) Scope of Work: Concrete Restoration on one roadway lane Nature of Work: Rehabilitation and Maintenance Services We sincerely apologize for the inconvenience this will bring you. We request your patience and understanding on this matter.
Posted on: Wednesday 8th of October 2025
By: Richli Water Inc.
To our valued consumers, Please be informed that the Admin Team will be conducting an EMERGENCY LEAK REPAIR of our 8-inch distribution pipeline, which was damaged by LABB Construction during their project implementation at Bool, Tagbilaran City, near Smoque Restaurant. Furthermore, the subject area will experience low to no water supply during the scheduled interruption. Date: October 07, 2025 Time: 12:00NN until 12:00MN Affected Area: No Water Supply - Bool, Mansasa, Poblacion 1, Poblacion 2, Poblacion 3, Gallares Hospital, Community Hospital, Tagbilaran City Low Pressure - Dauis & Panglao, particularly from Totolan to Doljo along Fonacier Circumferential Road via Tangnan Scope of Work: Leak Repair of Damaged 8-inch HDPE Pipeline Nature of Work: (EMERGENCY LEAK REPAIR) We sincerely apologize for the inconvenience this will cause you. We request your patience and understanding on this matter.
Posted on: Tuesday 7th of October 2025
By: Richli Water Inc.
PUBLIC ANNOUNCEMENT (ALL DISTRIBUTION AREAS) Please be informed that an emergency shutdown was conducted last night due to the earthquake and the subsequent power failure that affected our operations. These unforeseen events temporarily forced us to halt water service in order to address the faults caused by the earthquake and outage. However, we are pleased to inform you that operations have already resumed, and we are currently working on the build-up of pressure within our pipelines to fully normalize supply. In addition, please be advised that our road-cutting and interconnection activity at Causeway Bridge, originally scheduled for completion at 12:00 midnight, was extended early this morning at around 7:50 AM due to the heavy rains experienced in the area. As of now, water service has been restored, and pressure is in the process of stabilizing across our network. We sincerely apologize for any inconvenience this may have caused and thank you for your patience and understanding.
Posted on: Wednesday 1st of October 2025
By: Richli Water Inc.
To our valued consumers, Please be informed that Richli’s accredited contractor, Eighty8 Builders Corporation, will be conducting ROAD CUTTING AND INTERCONNECTION WORKS on the newly rerouted 8-inch distribution pipeline. The said pipeline was affected by the ongoing DPWH project entitled “Construction of Tagbilaran City Wharf Port”, implemented by EGB Construction Corp. / GSixty Construction Services along Butalid Causeway - Suarez Bridge. During the implementation of the work, traffic disruption will be experienced from T. Butalid (Cathedral) to Caltex Totolan until project completion. Furthermore, the subject area will experience low to no water supply during the scheduled interruption. Date: September 30, 2025 Time: 05:00 PM until 12:00 MN Affected Area: No Water Supply - Poblacion 1, Tagbilaran City Low Pressure - Dauis & Panglao, particularly from Totolan to Doljo along Fonacier Circumferential Road via Tangnan Scope of Work: Interconnection of 8-inch HDPE Pipeline Nature of Work: Rehabilitation and Maintenance Services We sincerely apologize for the inconvenience this will cause you. We request your patience and understanding on this matter.
Posted on: Thursday 25th of September 2025
By: Richli Water Inc.
ESTIMATED COMPLETION OF RE-PIPING WORKS LOBOC TO SIKATUNA PIPELINE We wish to inform our valued consumers that the installation of the high-pressure pipeline is currently ongoing. This infrastructure upgrade is a crucial part of our service improvement initiative, aiming to enhance water pressure and ensure more stable and reliable water distribution across all affected areas. 🔧 Estimated Completion Date: On or before August 15, 2025 During the re-piping period, our team will gradually release water from the Sikatuna Tank to the Baclayon Tank to steadily support operations. For further inquiries or updates, please feel free to contact our Customer Service hotline (0970 381 3546) (038-500-9018). Thank you for your continued support.
Posted on: Monday 4th of August 2025
By: Richli Water Inc.
We are pleased to inform you that water supply improvements in Panglao, Dauis, Tagbilaran, and surrounding areas are expected to begin on July 23, 2025, as additional water from Loboc will start to flow. By August 28, 2025—once the repiping of our thick SDR 9 HDPE pipes is completed (God willing)—the Richli potable water supply is expected to stabilize. Furthermore, the water supply is projected to increase further by December 2025 upon the completion of our new 3rd Rapid Sand Filtration (RSF) facility in Cortes. We sincerely thank you for your continued patience and understanding as we work to improve and expand your access to clean and reliable water. For updates and inquiries, please follow our official Facebook page.
Posted on: Wednesday 16th of July 2025
By: Richli Water Inc.
Gusto namong ipahibalo sa among gipangga nga mga konsumidor, ilabi na kadtong nagpuyo sa mga lugar nga nahimutang sa habog na area ug kasamtangang nakasinati og hinay o walay suplay sa tubig, nga amo nang gipatuman ang temporaryo nga pag-usab sa billing isip tubag sa nahitabo nga kahimtang. Epektibo dayon, ang billing ibase na lang sa actual nga nagamit nga tubig. Buot ipasabot nga: 1. Ang mga konsumidor nga walay nagamit nga tubig wala na'y bayran ug wala nay minimum charge nga ipatuman. 2. Kung kamo naka-experiensya og wala gyud suplay sa tubig apan nakadawat gihapon og billing, palihug pakigkonekta sa among opisina aron among ma-proseso ang angay nga pag-usab sa inyong billing. Palihug hinumdumi nga ang tanan nga adjustment mosubay gihapon sa among standard nga proseso sa beripikasyon ug pag-apruba. Kini nga temporaryo nga lakang gihimo isip kabahin sa among tinguha nga magpabilin nga patas ug transparent sa panahon sa kakuwang sa suplay. Nagpadayon ta ug trabaho aron masulbad ang problema. Kung makompleto na ang re-piping activities sa Loboc, gilauman nga mabalik ang mas lig-on ug igo nga suplay sa tubig sa tanang apektadong lugar. Dako among pasalamat sa inyong pasensya, pagsabot, ug padayon nga kooperasyon. Kini nga polisiya magapadayon hangtod sa sunod nga pahibalo. Para sa mga pangutana o kabalaka sa billing, palihug tawag o bisitaha ang among opisina sulod sa regular nga oras sa serbisyo. Daghang salamat.
Posted on: Monday 14th of July 2025
By: Richli Water Inc.
We are pleased to share that our Loctob Water Treatment Plant was officially commissioned on June 13, 2025, following the successful connection to the BOHECO I transmission line. We truly understand and appreciate your patience as you await the restoration of our water supply. However, as part of the standard commissioning process, we conducted a thorough leak test to ensure that the system is safe, secure, and reliable for long-term use. During this procedure, we identified a leak caused by high pressure, which necessitated immediate action to preserve the structural integrity of our pipelines. In response, we commenced re-piping and repair activities to address the issue and maintain the quality and safety of our water distribution system. The re-piping works are expected to be completed within the month of July 2025. We are working diligently to complete the necessary repairs within schedule, and we appreciate your understanding as we undertake these critical improvements. Thank you for bearing with us during this time. Your patience and understanding are truly appreciated as we work to ensure a safe and reliable water supply.
Posted on: Monday 7th of July 2025
By: Richli Water Inc.
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